Your Style. Your Power.

FAQ

Frequently Asked Questions

How do I place an order?

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Choose your products in the shop, add them to your cart and follow the checkout process. You will receive a confirmation email.

What payment methods do you accept?

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We accept PayPal, bank card (Visa, Mastercard), Klarna and Sofort.

What are the delivery times?

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7 to 14 business days within Germany. Up to 30 days internationally.

Can I return my order?

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Yes, you have 14 days after delivery. Return shipping costs are at your expense. Please contact us first at infos@fashionspower.com.

Are the products handmade?

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Yes! All our products are handcrafted by talented African artisans. Every piece is unique.

How do I care for my product?

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We recommend gentle cleaning. Avoid machine washing β€” hand washing or professional cleaning is ideal.

Which countries do you ship to?

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We ship to the EU, Switzerland and other countries. Contact us for specific requests.

How can I reach customer service?

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By email at infos@fashionspower.com or by phone at 0049-15738306056 (Mon–Fri, 8am–6pm).

More questions?

Contact